linesTerms of Use

Account Creation and Your Obligations on lines

When you join lines, you must provide accurate, complete information during registration. You declare that you are of legal age and have the legal right to enter into betting contracts under your jurisdiction's law. We at lines do not knowingly permit minors or residents of prohibited jurisdictions to open accounts.

You are responsible for maintaining the confidentiality of your password and account credentials. We will never ask for your full password via email or chat. If someone claiming to represent lines requests your password, do not comply—it is a phishing attempt. Notify our support team immediately if you suspect unauthorized access to your account.

You may hold only one account per person. Opening multiple accounts to circumvent betting limits, bonus terms, or other rules is prohibited. If we discover duplicate accounts, we reserve the right to suspend or close them without refunding balances.

Deposits and Withdrawals on lines

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet virtual accounts). Deposits are credited to your lines balance immediately upon confirmation by the payment processor. We do not impose deposit fees; any fees charged by your bank or e-wallet provider are your responsibility.

Before your first withdrawal, you must complete KYC (Know Your Customer) verification by uploading a government ID and proof of address. Our verification team reviews these documents within 24–48 business hours. During verification, you may continue to deposit and place wagers; you simply cannot withdraw.

• Withdrawals are processed to your registered payment method subject to standard processing windows, typically 1–3 business days depending on your bank.
• We do not process withdrawals on Sundays or public holidays. If you submit a withdrawal on a Friday evening, processing will begin Monday.
• Minimum and maximum withdrawal amounts are displayed in your account settings and vary by payment method.
• Withdrawal requests are subject to our anti-fraud and anti-money-laundering checks. Suspicious transactions may be delayed or rejected.

Betting Rules and Our Odds on lines

When you place a wager on lines—whether on Liga 1 fixtures, live-dealer tables, or instant games—you accept the odds and terms displayed at the moment of your bet. We reserve the right to suspend or cancel markets, adjust odds, or void bets if we suspect fraud, technical error, or obvious mispricing.

Our sportsbook covers football (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), badminton, tennis, MotoGP, and esports (Mobile Legends Professional League, Free Fire World Series, PUBG Mobile). Live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) are conducted by professional croupiers and settle in real time. Instant games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) use certified random-number generators and settle within seconds.

All games and markets are governed by the payout tables and rules displayed before you wager. We do not offer refunds on losing bets except in specific cases—such as match cancellation, technical failure on our side, or regulatory directive.

Bonus and Promotional Terms on lines

We may offer promotional bonuses or welcome offers from time to time. Any bonus is subject to specific terms, which we display clearly when you claim it. Bonuses typically require you to wager the bonus amount multiple times before withdrawal. We reserve the right to void bonuses if we suspect abuse, self-dealing, or circumvention of wagering requirements.

We do not allow bonus stacking (claiming multiple bonuses simultaneously) or bonus trading (claiming a bonus, losing it, then claiming another). Violation of bonus terms may result in bonus cancellation and account closure.

Dispute Resolution and Our lines Commitments

If you dispute a bet settlement, payout calculation, or account balance, contact our support team via email or in-app help. Provide your account details, the date and time of the transaction, and a clear description of your dispute. Our team will investigate and respond within 5–7 business days.

We at lines commit to fair game mechanics. All sportsbook odds are set by our pricing team based on market conditions and available information. Live-dealer tables are conducted under camera supervision. Instant games use third-party certified random-number generators. We do not rig games, manipulate outcomes, or favor ourselves over players.

If you believe we have acted unfairly or in breach of these terms, you have the right to escalate your complaint. We will review it thoroughly and either resolve it or explain our position in writing.

KYC verification

Know Your Customer checks we conduct before your first withdrawal, requiring government ID and proof of address to prevent fraud and money laundering.

Void bet

A wager cancelled by us due to match cancellation, technical error, mispricing, or regulatory requirement. Your stake is refunded.

Bonus wagering requirement

The amount you must wager before a bonus can be withdrawn. For example, a bonus with a 5× requirement must be wagered five times before it becomes withdrawable.

Settlement

The finalization of a bet outcome and crediting or debiting of winnings or losses to your account balance.

Jurisdiction and Applicable Law

Our service is available only where local law permits. We do not offer lines to residents of jurisdictions where online gaming or sportsbook wagering is prohibited by law. If you access our platform from a prohibited jurisdiction, you do so at your own legal risk, and we accept no responsibility for any legal or financial consequence.

Players in Jakarta, Surabaya, Bandung, and Medan may access our platform subject to applicable local and national law. You are solely responsible for ensuring your access complies with your jurisdiction's regulations.

These terms are governed by the law of the jurisdiction in which lines operates. Any dispute shall be resolved through our internal dispute process first, followed by mediation or arbitration if necessary. We do not submit to the jurisdiction of courts in any single country; instead, disputes are handled through neutral third-party resolution.

Account Suspension and Termination

We at lines reserve the right to suspend or close your account if you violate these terms, engage in fraud, attempt money laundering, open multiple accounts, or otherwise abuse our service. Suspension may be temporary (pending investigation) or permanent (account closure).

If we close your account, any outstanding balance will be held for a period (typically 90 days) during which you may appeal the closure. If no appeal is received within this period, the balance is forfeited. We will not refund balances if you closed your account yourself or if closure resulted from your breach of terms.

These terms form the legal agreement between you and lines. By creating an account and using our platform, you acknowledge that you have read, understood, and accept all terms set out above. Our services are available only where local law permits. If you have questions about these terms or your rights and obligations on lines, contact our support team.

Data Protection and Account Security

We at lines encrypt all account data in transit using TLS 1.2 or higher. Your password is hashed and stored securely; we never store it in plaintext. Payment data is tokenized through certified processors; we do not hold full card or bank-account numbers on our servers.

We log account activity and monitor for unusual patterns that might indicate unauthorized access or fraud. If we detect suspicious activity, we may temporarily lock your account and ask you to verify your identity. This is standard security practice and protects your funds.

You are responsible for securing your own device (computer or phone) and internet connection. We recommend using a strong, unique password, enabling two-factor authentication if available, and never sharing your credentials with anyone. If your device is compromised, your account may be at risk; report any suspected breach to our support team immediately.