lines KYC Verification Football Sportsbook with QRIS Deposit

Why KYC Verification Is Required on lines

KYC verification is a global anti-fraud and anti-money-laundering standard adopted by regulated gaming platforms. On lines, it serves three purposes: it confirms you are who you claim to be, it links your account to a real person so we know funds are going to the account owner, and it satisfies legal compliance requirements in jurisdictions where we operate.

You can deposit and play without KYC approval. Withdrawals, however, require verification. This design lets you explore our Liga 1 markets, live blackjack tables, and slot games immediately upon signup, without waiting for document review. Once you accumulate winnings and want to cash out, you submit your documents and wait for approval—typically 24–48 hours during business days.

The verification process is one-time per account. After approval, you never need to verify again unless we detect unusual activity or you change your primary contact information. Even if you take a break from lines and return months later, your verification remains valid.

Documents We Accept for KYC on lines

We accept two categories of documents: primary ID and proof of address. Your primary ID must be a government-issued document with your photo, full name, and date of birth. Proof of address must show your name and current residential address, dated within the past three months.

• Primary ID (choose one): National identity card (KTP), passport, driver's license, or military ID. The document must be valid (not expired) and clearly show your photo and full name.
• Proof of address (choose one): Utility bill (electricity, water, gas), bank statement, lease agreement, or government-issued residential certificate. The document must be dated within the last three months and show your full name and residential address.

Both documents must be clear, well-lit photographs or scans. Blurry, partially cropped, or heavily obscured images will be rejected and you will be asked to resubmit. Our review team checks that the name on both documents matches your lines account name, and that the address document corresponds to your registered address.

• 1
  Gather your documentsStep 1

  Collect a valid government ID and a recent proof-of-address document (dated within three months).

• 2
  Photograph or scan the documentsStep 2

  Take clear, well-lit photos or scans. Ensure the full document is visible, including all four corners and any text.

• 3
  Log into your lines accountStep 3

  Go to Account Settings and find the KYC Verification section.

• 4
  Upload both documentsStep 4

  Select and upload your ID file and proof-of-address file. The system accepts JPG, PNG, and PDF formats.

• 5
  Wait for review and approvalStep 5

  Our team reviews your documents within 24–48 hours on business days. You will receive an email notification once approved.

KYC Review Timeline and Status Tracking

After you submit your documents on lines, our compliance team begins manual review within 2–4 hours. We check that your ID is valid (not expired), that your photo matches your face, that your name is legible, and that your proof-of-address document is dated recently and lists your correct address.

Most submissions are approved or rejected within 24 hours on business days. If your submission is approved, you receive an email confirmation and a notification in your lines account. Your account status changes to "Verified" and you can immediately request withdrawals.

If we spot issues—such as a blurry photo, a mismatched name, or an outdated address document—we send you a rejection notice with details of what needs correction. You can resubmit corrected documents immediately. Resubmissions are typically reviewed within the same timeframe.

Pending status

Your documents have been uploaded and are awaiting manual review. You cannot withdraw yet, but can continue to deposit and play.

Approved status

Your KYC verification has passed. You can now request withdrawals to your registered payment method.

Rejected status

Your submission did not meet our requirements. Review the rejection reason and resubmit corrected documents.

Business day

Monday through Friday, excluding public holidays such as Idul Fitri, Idul Adha, or Imlek. Weekend and holiday submissions are processed when business resumes.

KYC submission walkthrough — subject to verification

This video shows how to photograph your documents clearly, upload them in the lines app, and track your approval status.

KYC Across Indonesia – Jakarta, Surabaya, Bandung, and Medan

Our KYC process is identical regardless of your location within supported jurisdictions. Users in Jakarta, Surabaya, Bandung, and Medan follow the same submission workflow, and document requirements are the same. However, processing may vary during peak periods or public holidays.

During major events (such as Liga 1 playoffs, Piala AFF tournaments, or holiday periods around Idul Fitri and Idul Adha), submission volume increases and review queues may lengthen. If you plan to withdraw during these times, submit your KYC documents well in advance—ideally before the event starts—to avoid delays.

What Happens After KYC Approval on lines

Once your verification is approved, your account status on lines changes to "Verified." You can now request withdrawals. Navigate to your Account Settings, select "Withdrawal," and choose your payment method. You can withdraw to any of our supported payment rails: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet virtual accounts).

Withdrawal requests are processed subject to standard verification windows. Bank transfers may take 1–3 business days to settle in your account, depending on your bank. E-wallet transfers (mobile banking, local payment, online payment) typically settle within subject to verification. Weekend and public holiday withdrawals are queued and processed when business resumes on the next business day.

Your verified status remains active as long as your account details (name, address) do not change. If you update your address or primary contact information, we may request re-verification to confirm the change. Most address updates do not require new documents—we confirm the change via email or SMS.

How We Protect Your KYC Documents

All KYC documents submitted to lines are encrypted and stored securely on servers with restricted access. Only authorized compliance staff and automated verification systems can view your documents. We do not share your documents with third parties unless legally required (e.g., subpoenaed by a government agency).

Once we verify your identity, we store only a confirmation of verification—we do not retain the actual document files longer than necessary for audit purposes. Your privacy is protected by the same encryption standards we use for your banking information and account passwords.

KYC verification on lines is a one-time process that unlocks withdrawals and completes your account setup. Submit clear documents, wait 24–48 hours for approval, and you are ready to cash out winnings from Liga 1 markets, live-dealer games, or any other activity on our platform. Our services are available only where local law permits.